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Spores101.com customer support center

CONTACT SUPPORT FORM - ORDER STATUS TOOL

NOTICE: We do not provide any form of cultivation information and any questions, phone calls, or emails on this topic will be ignored. Please direct all questions regarding mycology & mushroom spores to the community forum.


heat warning FOR SUMMER SEASON
Please remember that you are ordering sensitive biological material. If spores or culture is exposed to 90 degrees or more for any period of time, you risk losing your sample to thermal death. We recommend you choose our ground tracking options for shipping. This will keep your sample in an air conditioned truck for a good portion of the time. You could also have your package delivered to a UPS store and pick it up for a $5 fee.
   
freeze warning in effect FOR WINTER SEASON
We recommend if possible to have your order shipped to a PO BOX or some other mail outlet that has enclosed mail storage. Sometimes during the winter season spores can freeze upon arrival sitting in a resident mailbox. If you have an issue with frozen spores please use the support form below.

SPORES101 ORDER STATUS TOOL
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To check the status of your order, enter the Order Number found on your receipt & click the button.

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If the order status tool gives you an error message its because of your browser, please update your browser from one of the download URL's above and try again.
We are in process of upgrading the order system so please be patient if you are unable to check your order, you can also use the support form to get an order status update, just include your order number and a representative will update you.


Use this form below for all questions related to our website, company, or products. We check our emails constantly throughout the day, guaranteed response within 24 hours. If it is a weekend then you may not get a response until the following Monday.
MAKE SURE YOU INCLUDE YOUR ORDER NUMBER OR
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